Has Your Landlord Ignored Repairs On Your Home?
As the tenant, you may be due compensation…

Over 850 housing cases won and counting

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You could claim up to £7,500
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Housing disrepair has been featured on:

What is a Housing Disrepair Claim?

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Housing association and council tenants can now make a claim if repairs to the property they are living in have been neglected by the landlord.

Recent data from the English Housing Survey reveals that 14% of occupied dwellings in the UK, about 3.4 million homes, fail to meet the Decent Homes Standard. This standard addresses critical issues like mould, dampness, and other health hazards.  Additionally, disrepair claims have surged by 132% between 2017 and 2021, emphasising the prevalence of neglected repairs in council and housing association properties.

If you’re living in substandard conditions that fail to meet reasonable living standards, you may be eligible for compensation. Take proactive steps now to ensure your home is safe and healthy.

Right2Repair has been helping people with their housing compensation claims for the past 30 years.

Claim in 4 simple steps

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Fill out our 30 second form

Answer a few quick questions, share your details, and one of our expert team members will reach out to guide you forward.

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FREE Assessment

We'll discuss any issues with your property to determine if you have a valid claim.

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Home Survey Assessment

Visual evidence of the problem will be required, so we will need to conduct a home survey.

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Sit Back and Relax

All you need to do is sit back, relax, and let your claim process smoothly.

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does your property have any of these issues?

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Damp, mould, fungus

(causes respiratory Illness)

Defective Boiler

(could lead to gas or carbon monoxide leaks)

Cracks

(could be signs of underlying issues)

Defective Windows

(security risk & can let in damp, create condensation, etc)

Internal / External Structural Damage

(could be something underlying)

Pests or Vermin

(insects or rodent infestations)

Leaks, Flooding, Water

(or another type of
disrepair)

Defective / Dangerous Electrics

(could lead to fires)

Asbestos Related Issues

(can cause respiratory
issues)

Families across the UK trust Right2Repair

“I had a problem with the drainage at my rented property and my walls were riddled with dampness. I reported the problem to The Housing Association on three occasions over a two-year period and despite their promises, nobody ever came and did anything to rectify my issues. Thank goodness for Tenant Rescue and their Solicitors who did more in the space of six weeks for me and my family.
DavidBradford
David
“I would highly recommend using Right2Repair to aid with making your claim! For over seven months I had a major roof leakage which my landlord never came to repair, which then caused further damage to my electrics as well as ruined my rooms with dampness and mould. I had no idea how to claim and what was required but Right2Repair literally came to my rescue. Throughout they kept me up to date during my claim – I will definitely be back again if I ever come across another issue that my landlord isn’t prepared to resolve!”
SarahEast Sussex
Sarah
"Right2Repair assisted me with my housing disrepair claim which had been troubling me for a couple of years. Every member of the team that I spoke to worked extremely hard in pushing the repair and were all friendly and helpful. Thanks to all their hard work I received sizable compensation. I am thrilled with their persistence, perseverance, and the result. I do not know how I could ever thank you. This has truly changed my life."
AmandaTeignbridge
Amanda
  • Speedy Resolution
    We are committed to achieving a speedy resolution for your case through our unwavering efforts.
  • No Hassle, Simple Process
    Claim your victory with confidence! Our precise and efficient process ensures a seamless journey towards success.
  • We Are Housing Disrepair Experts
    With years of experience in this field, we have honed our expertise and are equipped to handle a wide range of challenges professionally.
  • Start Your Claim Today
    You’ll be amazed at how quickly you can fill out our form and determine your eligibility.
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About Us

Welcome to Right2Repair, where we believe that every problem has a solution! We are proud to be a trusted trading style of Total Claims Solutions (UK) Ltd, an FCA Regulated Claims Management Company, with over 30 years of claims experience. We work tirelessly to ensure that your claim is referred to only the best panel of specialist Housing Disrepair Solicitors, and the best part? We do not charge any referral fee for their services to you. 

Our panel of solicitors work on a “no win, no fee” basis, which means that you can rest easy knowing that if they do not win your claim, you won’t pay any fees to your specialist lawyers. In fact, they accept the risk that if the case is lost, they will not receive payment for any of the work they have done — even more motivation to win your case! 

And, if they do win your case, while they may charge a success fee, it’s only 25% of the eventual damages that may be awarded— what a deal! 

At Right2Repair, we value transparency and will always agree on any fees upfront with you at the start of your claim. Let’s get started on finding your solution today!

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You can make a housing disrepair claim for any of the following.

  • Damp, Mould, Fungus (Respiratory Illness)
  • Cracks
  • Defective Boiler
  • Defective Windows/Doors
  • Internal/External Structural Damage
  • Pests or Vermin (Insect/Mouse Infestation)
  • Leaks, Flooding, Water Damage or another type of Disrepair
  • Defective/Dangerous Electrics
  • Asbestos-Related Issues

In order to claim, you must satisfy the following:

  • Your disrepair problem must be reported to the council or housing association.
  • It must not be caused by the tenant.
  • The council or housing association must have failed to repair.

By law, You CANNOT be evicted for beginning a housing disrepair claim against your landlord or landlady. Please note that there is an exception if you are in arrears and do not have a payment plan in place.

If you do have one in place, even as little as £1 a month is a sufficient amount of protection.

If you are a private renter, the law differs and a landlord or landlady can serve a Section 21 eviction notice which allows landlords to evict tenants without reason.

Campaigns have been put in place to put a stop to this and it’s something we can assess and advise you on. If your landlord or landlady does attempt to evict you, we can still assist you with this.

Unfortunately, because you no longer live at the property you want to claim on, you cannot claim on a former property. In order to be able to make a claim, you have to be living in the property that you want to claim on.

Please note that you don’t have to use Right2Repair or any claims, management company to make a housing disrepair claim. Instead, you can make a claim yourself for free via the following services:

  • Financial Ombudsman Service
  • Financial Services Compensation Service
  • Housing Ombudsman
  • Parliamentary and Health Service Ombudsman
  • Local Government & Social Care Ombudsman


More information can be found in our Terms and Conditions.

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